Frequently Asked Questions
Everything you need to know about shopping with MOYASHI BOOKS.
How long will it take to receive my order?
Standard shipping typically takes 5–10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you ship internationally?
Yes, MOYASHI BOOKS ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Can I change or cancel my order after it has been placed?
As we strive to process orders quickly, you have a 2-hour window after placement to request changes or cancellations. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.